FAQ

Frequently Asked Questions

How long does order processing take?

Orders are processed within 3 business days.

How long does delivery take?

After dispatch, estimated delivery is 5–15 business days. Delivery estimates may vary by destination and carrier conditions.

How much is shipping?

Standard shipping is $6 USD for orders under $36 USD. Orders of $36 USD or more qualify for free standard shipping. Availability is confirmed at checkout.

How can I track my order?

We email tracking information after dispatch. Tracking updates may take up to 48 hours to appear.

Can I return an item?

You may request a return within 30 days after receiving your order. For non-quality-related returns, the customer is responsible for return shipping costs. See our Returns & Refunds page for full conditions.

Do you offer subscriptions or automatic renewals?

No. ROSQIRA does not offer subscription or automatic-renewal purchases.

What should I do if my order arrives damaged or incorrect?

Email support@rosqira.com with your order number and clear photos or video of the issue so we can review it and provide an appropriate solution.

How can I contact you?

Customer Support: Available 24 hours a day, 7 days a week.
Email: support@rosqira.com